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Being challenged by a Security question

In certain events ADAMS will challenge you through one of the Security questions that you have previously set up the answer for. The following screen will appear:

You ought to provide the exact same answer (in the same format and upper/lower cases) that you had initially configured and stored in ADAMS.

When you press the continue button, ADAMS will compare the answer entered with the one that was stored for you, and initiates the following actions:

  • If the answer is correct, ADAMS allows you to proceed with accessing the ADAMS system and data
  • If the answer is incorrect, you will be given more chances to enter the correct answer. At 3 unsuccessful attempts, ADAMS will return to the standard ADAMS Log-in page, and puts your account in the status Temporary locked (same behaviour as for 3 unsuccessful login attempts).

 

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