ADAMS uses Security questions to provide the user with a secondary method to identify him/herself on-line. These Security questions are designed to be memorable to the user but hard for anyone else to guess. When used in conjunction with other identifying information (user name, password), they help ADAMS to verify that the user is the person requesting access to his/her account.
As a first step it is required for the user to set up his/her individual Security questions, by selecting a sub-set of at least 3 preferred questions from the large set of questions that ADAMS offers, and to provide the answers which will be stored in ADAMS. Next time, the user will be asked to answer one security question before changing his/her password or directly after logging in (under certain conditions only).
Users can change their answers for the 3 Security questions that they configured. It is very important for the users to remember the answers to their Security questions to avoid being locked out of their account. If the user forgets the answers to their Security questions, they should contact their organisation ADAMS Administrator who can ‘reset the challenge questions and answers’.
- 1. Initial configuration
- 2. Being 'challenged'
- 3. Change your answer
- 4. Trusted device
- 5. Forgot my answer..